Dogs

I have lost my dog

If you have lost your dog you can report a lost dog online or call Customer Services:

Area Office hours Outside office hours

St Edmundsbury

01284 757053

01284 763252 (5pm to 8.45am)

Forest Heath

01638 719733

01284 763252 (5pm to 8.45am)

You can also register your dog as lost for free on: Dog Lost.co.uk

If your dog has been collected as a stray it will be taken to kennels. For dogs collected within the St Edmundsbury Borough and Forest Heath District, you can contact the kennels on 01449 737641.

If your dog has been collected and placed in kennels you will be charged the following fees before you can collect your dog:

Service Cost
Stray dog fine (statutory fee) £25
Collection fee £12
Transfer to kennel £15.40
Kennelling

£15.30 per day

Administration charge £9.60
Vet treatments If applicable

I have found a lost or stray dog

In St Edmundsbury and Forest Heath we will collect dogs between 8.30am and 9pm seven days a week including public holidays.

If you have found a dog you can report a found dog online or call the relevant Environmental health team:

Area Office hours Outside office hours
St Edmundsbury 01284 757053 01284 763252 (5pm to 8.45am)
Forest Heath 01638 719733 01284 763252 (5pm to 8.45am)

If a lost or stray dog is taken to kennels and cannot be reunited with its owner, it will be rehomed after seven days.

I want to report a dangerous dog

Contact the police on the non emergency number 101.

Dog fouling - owners' obligations

If you are a dog owner or walker then you must pick up your dog's mess if it fouls in a public place. This is a legal requirement as described in The Dog (Fouling on Land) Act 1996. If you do not then you may be issued with a Fixed Penalty Notice. If you do not pay the Fixed Penalty Notice then you could be taken to court and fined up to £1000.

Contact us if you want to report dog foul that needs clearing or have witnessed dog fouling and are willing to provide a witness statement.

Nuisance barking

Visit our noise nuisance page for more information about what is considered nuisance noise and how to make a complaint.